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Sales Order Holds in OM
Application: Order Management Process: pply Sales Order Hold Objectives: To create Sales Order Holds. To apply Sales Order Holds. To view Sales Order Holds. Prerequisites: Hold Types have been defined. Workflow items and activities have been defined. Transaction Order and Line Types have been defined. Responsibilities have been defined. Release Reasons have been defined. For…
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Return Material Authorization (RMA) in Order Management
The following topics will be discussed in this article: Overview of RMA Creating a New Return (RMA with Credit) Creating a Return using the Copy Function (RMA with Credit) Creating a New Return (RMA no Credit) Creating a New Return (RMA Credit Only) RMA Receipt Viewing the status of RMA Close RMA Pre-requisites: Return Order…
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Setting up Pricing Agreements
This article will show how to setup pricing agreements. Note: The Agreement Field does not display by default on the Order Management Sales Orders Order Information window. Folder technology Navigation: Pricing > Pricing Agreements The Pricing Agreements Agreement Tab: Enter the Following: Agreement Name: Enter the name of the agreement Agreement Number, Revision: Enter…